Before You Begin PAGEREF _Toc338315300 \h 1
Review resolved and known issues 5
Planning your iMIS architecture 5
Preparing all servers and workstations 13
Accounts for database access 17
Installing and upgrading iMIS 18
Testing access to installed components 22
Defining user records and allocating licenses 27
Configuring iMISpublic (Public view) 28
Configuring test and demo appservers 30
Optimizing timeouts on production appservers 31
Configuring IIS 7 to run iMIS 33
Configuring standalone WCM sites 34
Setting up the iMIS SOA web service 34
Restricting SOA access via IP address 36
Running silent installations of iMIS Desktop 41
Using a web client to access iMIS 45
Downloading and installing iMIS Desktop 45
Using iMIS Desktop with multiple appservers 46
Prerequisites for installing multiple instances 47
Installing a second instance of iMIS 48
Applying an update to a second instance 52
Adding product keys to iMIS 53
Importing records into iMIS 54
Reorganizing and rebuilding database indexes regularly 55
Removing the indexing catalog (Indexing Service) 55
Changing application server host names 56
Changing SMTP server settings 56
Restoring databases: stopping iMIS services 57
Improving startup time at login 57
Resetting system SQL authentication passwords 58
Add to Calendar link does not work for user 59
Credit card encryption error 60
Data source (ODBC) not found on Vista computers 60
Database is locked and cannot be restored 60
Determining Service Pack levels 61
Email output or event invites not sent or received 61
Logon or Change Password appears unexpectedly 63
Page not available error after long idle time 63
Reporting, queries slowed by table locks 64
Problems publishing and creating new content 66
Customization to task list items not taking effect 66
Upgrade error for non-ANSI join operators 66
Wrong ordinal error from DB Maintenance: Analyze Database 67